Returns & Exchanges

At Board, we want you to be fully satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unused equipment. If your new board or apparel doesn't meet your expectations, we are here to help you find the perfect fit or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.